Terms of Service

Effective Date: May 9th, 2025

Welcome to CelesteZoi ("we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our mobile and web applications, website, and services (collectively, the "Platform"). By registering or using any part of the Platform, you agree to be bound by these Terms and our Privacy Policy.

1. Who Can Use CelesteZoi

CelesteZoi is a secure and private platform exclusively designed for women. To use our services, you must:

• Be at least 18 years old
• Identify as a woman
• Provide accurate registration information
• Use the Platform in compliance with applicable laws

We reserve the right to refuse access to anyone not meeting these criteria.

2. User Accounts

• You are responsible for maintaining the confidentiality of your login credentials.
• You agree to provide true, accurate, and current information.
• You must notify us immediately of any unauthorized use or security breach.

We may suspend or terminate your account if we suspect misuse, impersonation, or violation of our policies.

3. Community Guidelines

We are committed to building a safe, respectful, and empowering environment. When using CelesteZoi, you agree not to:

• Harass, bully, threaten, or abuse others
• Post content that is hateful, obscene, illegal, or violent
• Impersonate others or misrepresent your identity
• Upload viruses, spam, or malicious software
• Violate intellectual property rights
• Misuse the platform for commercial solicitation or fraud

We reserve the right to moderate, remove, or report any content that violates these rules.

4. Shopping & Transactions

• All purchases are processed securely via Shopify and third-party payment gateways.
• You agree to provide valid payment information and authorize all charges.
• Prices are displayed in local currency and include applicable taxes.
• Shipping and return policies are provided at checkout or in a separate section of the platform.

We reserve the right to refuse or cancel any order due to suspected fraud or error.

5. User Content & Ownership

You retain ownership of any content (photos, posts, messages) you upload or share, but you grant us a non-exclusive, worldwide, royalty-free license to use, host, display, and distribute that content within the platform.

We may moderate or remove content that violates these Terms or our Community Guidelines.

6. Intellectual Property

All platform content—excluding user-generated content—is owned by CelesteZoi or licensed to us. This includes:

• Logos, designs, and branding
• Software, layout, and interfaces
• Content and visuals created by our team

You may not copy, modify, or distribute our intellectual property without written consent.

7. Privacy and Data

Your use of CelesteZoi is also governed by our Privacy Policy, which explains:

• What data we collect
• How we use and protect it
• Your rights and controls

We are fully committed to privacy-first design and compliance with GDPR, CCPA, and similar laws.

8. Termination

We may suspend or terminate your account without notice if you:

• Breach these Terms or our policies
• Violate applicable laws
• Harm the experience or safety of others on the platform

You may also delete your account at any time through your profile settings.

9. Disclaimers

CelesteZoi is provided on an "as is" and "as available" basis. We do not guarantee:

• That the platform will be error-free or uninterrupted
• That content will always be accurate or available
• That shopping transactions will always meet expectations

To the fullest extent permitted by law, we disclaim all warranties.

10. Limitation of Liability

CelesteZoi is not liable for:

• Any indirect, incidental, or consequential damages
• Loss of data, profits, or reputation
• User behaviour or content posted on the platform

Our total liability to you will not exceed the amount you paid us in the last 6 months.

11. Governing Law

These Terms are governed by the laws of [Insert Country/State], without regard to conflict of law principles. All disputes will be resolved exclusively in the courts of [Insert Jurisdiction].

12. Updates to Terms

We may update these Terms from time to time. If we make material changes, we will notify you via email or in-app notification. Continued use of CelesteZoi after changes means you accept the updated Terms.

13. Contact Us

If you have questions or concerns about these Terms, contact us at:

• 📧 Email: legal@celestezoi.com
• 🌐 Website: www.celestezoi.com